UGC NET Tourism Administration and Management June 2012 Paper-II

1. A record in which passenger reservation data is stored.



(C) Client Profile

(D) Modem

2. During which plan period, Government of India made a provision for financial outlay for tourism for the first time ?

(A) 1st Five Year Plan

(B) 2nd Five Year Plan

(C) 3rd Five Year Plan

(D) 5th Five Year Plan

3. Which International agency provides funds for Endogenous Tourism projects ?





4. Which one of the following is not a Special Tourism Area (STA) ?

(A) Bekal

(B) Sindhudurg

(C) Puri-Konark Marine drive

(D) Vishakhapattanam

5. Tourist Visa is valid for how many days in India ?

(A) 30 days

(B) 60 days

(C) 90 days

(D) 180 days

6. Break-even analysis refers to

(A) Total Cost = Total Revenue

(B) Marginal Cost > Total Cost

(C) Total Cost > Total Revenue

(D) Marginal Cost = Average Cost

7. The SERVQUAL model is also known as

(A) Gaps Model

(B) Nordic Model

(C) Plog’s Model

(D) Differential Model

8. The Historian who identified Seven Wonders of the ancient world was

(A) Aristotle

(B) Pliny The Elder

(C) Ibn Batuta

(D) Rahul Sankrityayan

9. Which one of the following is defined as Type-I error ?

(A) Response error that is accepted when it is falsified.

(B) Beta error that is accepted when it is false.

(C) Alpha error that is rejected when it is true.

(D) Standard error that is rejected when it is in fact true.

10. The list consists of two lists of Sampling methods and their respective strengths. The candidate has to match an item in one list with an item in the other.

List – I                                    List – II

(Sampling method)                (Strength)

(a) Systematic sampling          (i) Low cost and less time consuming

(b) Stratified sampling            (ii) Easy to implement and cost effective

(c) Cluster sampling                (iii) Inclusion of all important subpopulations

(d) Judgemental sampling       (iv) More representativeness and no sampling frame

Codes :

        (a) (b) (c) (d)

(A) (iii) (ii) (i) (iv)

(B) (iv) (iii) (ii) (i)

(C) (i) (ii) (iii) (iv)

(D) (ii) (iii) (iv) (i)

11. Which one of the following is explained as Type-II error ?

(A) Mean error that is not rejected when it is false.

(B) Population error when it is neither rejected nor accepted.

(C) Betaerror that is accepted when it is false.

(D) Sample error when it is accepted.

12. Which organisation is recently celebrating 150 years of its foundation ?

(A) Indian Posts

(B) Indian Railways

(C) Archaeological Survey of India

(D) Airports Authority of India

13. Tourists’ behaviour suggested by Cohen in 1979 as

(A) Institutional and Non- Institutional

(B) Venturesome and Pleasureseeker

(C) Impassive and self confident

(D) Explorer and Drifter

14. A car rental site located near the Airport terminal but not directly on the premises of the Airport is called

(A) Drop off point

(B) Pick up point

(C) Off-premises location

(D) Airport terminal

15. A ‘pass’ entitling the holder to unlimited rail travel throughout England, Scotland and Wales is known as

(A) Eurail ‘pass’

(B) Britrail ‘pass’

(C) Indrail ‘pass’

(D) Travel ‘pass’

16. The DND cards in a maids trolley belong to

(A) Bathroom supplies

(B) Guestroom amenities

(C) Linen supplies

(D) Room service supplies

17. Name the underliner cloth used on a restaurant table.

(A) Slip cloth

(B) Demask

(C) Serviette

(D) Baize cloth

18. ARR is the term used in hotel industry for identifying

(A) Average Revenue Rate

(B) Average Rack Rate

(C) Average Room Revenue

(D) Actual Room Rate

19. A sampling frame is

I. Representative of the elements of the target population

II. A list of whole population

III. A compilation of sub-population elements in the universe.

IV. A subset of the population representing from the study.

(A) I, II and III are correct.

(B) I and III are correct.

(C) I and IV are correct.

(D) II and III are correct.

20. Which one of the following is parametric test tools ?

(A) Chi-square test

(B) Man-Whitney test

(C) T-test

(D) Wilcoxon text

21. Which places are covered by “the palace on wheels” ?

(a) Jaipur

(b) Udaipur

(c) Jodhpur

(d) Agra

(A) (a), (b), (c) are correct.

(B) (b), (c), (d) are correct.

(C) (a), (b) are correct.

(D) All are correct.

22. In how many countries ‘Schengen Visa’ is valid ?

(A) 17              (B) 18

(C) 22              (D) 25

23. Who is the youngest Indian mountaineer to climb Mt. Everest till 2011 ?

(A) A.B. Vajpai

(B) Arjun Vajpai

(C) Arjuna Singh Negi

(D) Santosh Yadav

24. Which is the longest train service in India ?

(A) Him Sagar Express

(B) Kerala Express

(C) Vivek Express

(D) Varanasi Chennai Express

25. Which hill station is not served by Toy Train ?

(A) Darjeeling

(B) Coonoor

(C) Mount Abu

(D) Matheran

26. Where is the Mousoleum of Emperor Akbar ?

(A) Sikandra

(B) Lahore

(C) Delhi

(D) Fatehpur Sikri

27. What is the Phobia (fear) of travel ?

(A) Tachophobia

(B) Acrophobia

(C) Hodophobia

(D) Androphobia

28. Which is not a major seaport on Eastern Coast of India ?

(A) Paradip

(B) Visakhapatnam

(C) Ennore

(D) Puri

29. Which one of the following is not a classical dance ?

(A) Yakshagana

(B) Mohiniattam

(C) Kuchipudi

(D) Manipuri

30. The world celebrated the 150th birth anniversary of the creative genius of Bengal in 2011.

(A) Ramakrishna Paramahamsa

(B) Rabindranath Tagore

(C) Sharat Chandra Chattopadhyay

(D) Eswar Chandra Vidhyasagar

31. Arunachalesvara temple is considered as one of the oldest and longest temple in the world and is situated in

(A) Tiruvannamalai

(B) Tiruvananthapuram

(C) Tiruchirapalli

(D) Tirupati

32. This consists of two lists of historical monuments / sculptures and places. The candidate has to match an item in one list with an item in the other.

List – I                                                            List – II

(i) Arjuna’s Penance (Longest Bas relief)      (1) Fatehpur Sikri

(ii) Buland Darwaja                                        (2) Elephanta Caves

(iii) Statue of Trimurti                                     (3) Mamallapuram

(iv) Statue of Bahubali                                    (4) Sravanabelagola

Codes :

      (i) (ii) (iii) (iv)

(A) (3) (1) (2) (4)

(B) (4) (1) (3) (2)

(C) (3) (2) (1) (4)

(D) (1) (3) (2) (4)

33. The largest Tiger reserve ‘Nagarjuna- Srisailam’ Tiger reserve is located in

(A) Tamil Nadu

(B) Karnataka

(C) Andhra Pradesh

(D) Kerala

34. A three letter code designating the type of aircraft used for passenger flight or cargo transport is known as

(A) Hub code

(B) Carrier code

(C) Equipment code

(D) Airline code

35. A term for reheating/regenerating space used by the flight crew to heat or prepare passenger meals on an aircraft

(A) Hold

(B) Connection

(C) Kitchenette

(D) Galley

36. The famous Meenakshi Temple is situated in

(A) Chidambaram

(B) Madurai

(C) Coimbattore

(D) Chennai

37. A Segment of a connection or if a direct flight involves a change of aircraft, any portion between a board point and off-point is known as

(A) Departure point

(B) Transfer point

(C) Stop over point

(D) Off-point

38. In an air itinerary, the destination point used to determine the round trip fare or maximum permitted mileage

(A) Turn around point

(B) Railing point

(C) Connecting point

(D) Embarkation point

39. Where is the highest railway station in India ?

(A) Kalka on the Shimla mountain Railway.

(B) Ghoom on the Darjeeling Himalayan Railway.

(C) Coonoor on the Nilgiri Mountain Railway.

(D) Matheran on Western Hill Railway.

40. Haji Ali Dargah is located in

(A) Hyderabad

(B) Delhi

(C) Mumbai

(D) Lucknow\

41. When was the first National Park in India set up ?

(A) 1956          (B) 1921

(C) 1935          (D) 1947

42. This consists of two lists of places and the names of temples and the candidate has to match an item in one list with an item in the other.

List – I                                    List – II

(i) Kailasanatha tempe            (1) Mahabalipuram

(ii) Kamakshi temple              (2) Ellora

(iii) Shore temple                    (3) Kanchipuram

(iv) Sun temple                       (4) Konark

Codes :

       (i) (ii) (iii) (iv)

(A) (2) (3) (4) (1)

(B) (3) (2) (1) (4)

(C) (4) (2) (3) (1)

(D) (2) (3) (1) (4)

43. This consists of two lists of Rural Tourism Projects, and the Place (State)

List – I                                    List – II

(i) Jyotisar                               (1) Kerala

(ii) Khultabad- Sulibhanjan    (2) Haryana

(iii) Kumbhalangi                   (3) Odisha

(iv) Raghurajpur                     (4) Maharashtra

Codes :

       (i) (ii) (iii) (iv)

(A) (4) (1) (3) (2)

(B) (2) (4) (1) (3)

(C) (2) (1) (3) (4)

(D) (3) (2) (4) (1)

44. Which is the first privately built International Airport of India ?

(A) Gopinath Bardolai International Airport

(B) Nedumbassery International Airport

(C) Chhatrapati Shivaji International Airport

(D) Netaji Subhash Chandra Bose International Airport

45. Advertising strategy in marketing covers

(A) Distribution Strategy

(B) Creative and Media Strategy

(C) Public Relations Strategy

(D) Press Relations Strategy

46. Seasonality of travel can be smoothened by adopting which one of the following method

(A) Advertising

(B) Direct Marketing

(C) Public Relations

(D) Consumer Promotion

47. Assertion (A) : Tourism as a product has the elements of both tangibility and intangibility.

Reason (R) : A part of Tourism product can be physically experienced.

(A) Both (A) and (R) are correct.

(B) Both (A) and (R) are correct, but (R) is not the correct explanation.

(C) (A) is true, but (R) is false.

(D) (A) is false, but (R) is true.

48. Assertion (A) : Travel agents are now reinventing themselves as consultants.

Reason (R) : The development of technology has automated many functions of travel agent.

(A) Both (A) and (R) are correct.

(B) Both (A) and (R) are correct, but (R) is not the correct explanation.

(C) (A) is true, but (R) is false.

(D) (A) is false, but (R) is true.

49. Name the Behavioural Scientist who developed the ERG theory of motivation ?

(A) Clayton Alderfer

(B) Abraham Maslow

(C) Henry Herzberg

(D) David McClelland

50. Managerial grid model is meant for

(A) Behavioural Leadership

(B) Innovative Leadership

(C) Situational Leadership (D) Functional Leadership