UGC NET Tourism Administration and Management December 2014 Paper-II

1. The major deterrents for travel are

I. Crimes at the destination

II. Bad image of the destination

III. Good weather at the destination

IV. Budget constraints for the tourist

Use the codes given below to choose the correct option.

(A) I, II, III are correct.

(B) II, III, IV are correct.

(C) I, II and IV are correct.

(D) I, III and IV are correct.

2. Information on TAAI is listed below. Arrange these information based on the aspect that

they detail in the order as they appear in the list :

I. TAAI was established in 1951

II. Protect the rights of the traveller

III. Undertake promotion and development of Tourism

IV. TAAI in Goa is active

Use the following code to choose the correct option :

(A) Origin, activities, objectives, chapter

(B) Chapter, activities, objectives, origin

(C) Chapter, objectives, activities, origin

(D) Origin, objectives, activities, chapter

3. For a successful tour guide, the most important qualification is

(A) efficient communication skill in the language of a tour group.

(B) to know the time schedule of the major air-lines.

(C) to have good knowledge of CRS.

(D) None of the above.

4. Pan Am in 1976 introduced which of the following form of service between New York

and Tokyo ?

(A) Low Cost Service (B) Business Class Service

(C) Non-Stop Service (D) Auto-pilot Service

5. This consist of two lists, the first being Tourism organisations and the second being their headquarters. The candidate has to match an item in one list with an item in the other :

List – I List – II

i. UNWTO 1. Montreal

ii. ICAO 2. San Francisco

iii. IATA Clearing House 3. Madrid

iv. PATA 4. Geneva

Codes :

       i ii iii iv

(A) 1 2 3 4

(B) 2 4 1 3

(C) 3 1 4 2

(D) 4 3 2 1

6. Assertion (A) : It is true that every kind of enterprise must have a surplus in business if it is to survive and do the task society has entrusted to it.

Reason (R) : The basic objective is accomplished by undertaking activities, going in clearly defined directions, achieving goals and fulfilling a mission.

Codes :

(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).

(B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A).

(C) (A) is true, but (R) is false.

(D) (A) is false, but (R) is true.

7. The apex body which manages international aviation transport is

(A) ICAO        (B) ICCAO

(C) IATA        (D) None of the above

8. Which of the following is incorrect about Non-parametric tests of hypotheses ?

(A) Nominal or ordinal data

(B) Number of observations required is more than that required by parametric tests.

(C) No assumptions about population parameters are made.

(D) It is required to estimate statistics like mean and variation in advance.

9. One of the uniqueness of Karl Pearson’s co-efficient of correlation is that it is

(A) not affected by change in scale or change in location

(B) affected by change in scale or change in location

(C) not affected by change in scale but by change in location

(D) affected by change in scale but not on change in location

10. Five-Star category hotels are also known as

(A) Rich-end hotels

(B) Budget hotels

(C) Affordable hotels

(D) Cost-effective hotels

11. Identify the type of tourism that is most famous on the route Kollam and Alleppey in

Kerala in the following :

(A) Culinary Tourism

(B) Rural Tourism

(C) Backwater Tourism

(D) Event Tourism

12. The insensitivity in the design of buildings constructed for tourism can cause

(A) Solid Pollution

(B) Noise Pollution

(C) Visual Pollution

(D) Water Pollution

13. What is a research design ?

(A) A way of conducting research that is not grounded in theory.

(B) The style in which you present your research findings.

(C) The choice between using qualitative or quantitative methods.

(D) A framework for every stage of the collection and analysis of data.

14. The growth-share matrix (BCG-Matrix) is used as an analytical tool in

i. Brand Marketing

ii. New Product Development

iii. Strategic Management

iv. Portfolio Analysis

Codes :

(A) Only i, ii and iv are true.

(B) Only ii, iii and iv are true.

(C) Only i, iii and iv are true.

(D) Only ii and iv are true.

15. Two lists are given below List – I has the Luxury Trains of India and List – II has the States for which they operate on. The candidate has to match an item in List – I with an item in the other.

List – I List – II

i. Palace-on-Wheels 1. Maharashtra

ii. Deccan Odyssey 2. Rajasthan

iii. Maharaja Express 3. Karnataka

iv. Golden Chariot 4. New Delhi

       i ii iii iv

(A) 2 1 4 3

(B) 1 2 3 4

(C) 4 3 2 1

(D) 3 1 4 2

16. Assertion (A) : Policy Decisions bring about changes in strategies and techniques for Tourism Development.

Reason (R) : Tourism Development is possible only with the formulation of a tourism policy.

In the context of two statements, which one of the following is correct ?

Codes :

(A) Both (A) and (R) are true and (R) is correct explanation.

(B) Both (A) and (R) are true, but (R) is not the correct explanation.

(C) (A) is true, but (R) is false.

(D) (A) is false, but (R) is true.

17. Assertion (A) : Net working capital is a qualitative concept and it indicates the liquidity position of the firm and suggests the extent to which working capital needs may be financed by permanent sources of funds.

Reason (R) : A portion of the working capital should be financed from permanent sources of funds such as equity share capital, debentures, long-term debt, preference share or retained earnings.

Codes :

(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).

(B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A).

(C) (A) is true, but (R) is false.

(D) (A) is false, but (R) is true.

18. FAM tour refers to

(A) Subsidised tour for regular visitors

(B) Complementary tour for the intermediaries

(C) Incentive tour to corporate houses

(D) Tour to a farmland

19. Which one of the following is not a function of advertising ?

(A) Informing the customer

(B) Persuading the customer

(C) Reminding the customer for a repeat purchase

(D) Understanding the buying capacity of the customer

20. Trend Analysis helps comparing performance of a firm

(A) over a period of time

(B) with other firms

(C) with other industries

(D) with similar firm in other countries

21. Assertion (A) : The business of organising meetings, incentives, conferences and exhibitions have grown to a great degree.

Reason (R) : Tourism is loosing business because of organising events. In the context of the two statements, which one of the following is correct ?

Codes :

(A) Both (A) and (R) are true and (R) is the correct explanation.

(B) Both (A) and (R) are true, but (R) is not the correct explanation.

(C) (A) is true, but (R) is false.

(D) (A) is false, but (R) is true.

22. Which of the following is not a component of a Master Budget ?

(A) Operating budgets

(B) Leveraging budgets

(C) Financial budgets

(D) Capital budgets

23. The Travellers Statistics excludes

(A) Travellers on Sport

(B) Travellers on Religion

(C) Travellers on Transit

(D) Travellers on Business

24. Assertion (A) : A person thinking about an incentive trip to South Africa may pay insufficient attention to what is being said about an inventory report, thus increasing the probability of a communication breakdown.

Reason (R) : The receiver has to be ready for the message so that it can be decoded into thought.

Codes :

(A) Both (A) and (R) are correct and (R) is not the correct explanation.

(B) Both (A) and (R) are correct and (R) is the correct explanation.

(C) (A) is true and (R) is false.

(D) (A) is false and (R) is true.

25. High degree of financial leverage means

(A) Lower debt proportion

(B) High debt proportion

(C) Equal debt and equity

(D) No debt

26. Assertion (A) : Statistical tests help a researcher to know whether a new medicine is effective in controlling fever or not.

Reason (R) : Chi square (c2) test measures the degree of relationship and form of relationship between a medicine and fever.

Codes :

(A) Both (A) and (R) are correct and (R) is correct explanation of (A).

(B) Both (A) and (R) are correct, but (R) is not a correct explanation of (A).

(C) (A) is correct and (R) is incorrect.

(D) (A) is incorrect and (R) is correct.

27. ‘A la carte’ menu is the one where a

(A) total price is levied for the meal

(B) separate price is levied for each food

(C) discount price is levied for the meal

(D) special price is levied for special items

28. Match List-I with List-II :

List – I                        List – II

i. Trancheure               1. Floor Waiter

ii. Chef d’etage           2. Trolley Waiter

iii. Sommelier             3. Carver

iv. Chef de Wagon      4. Wine Waiter

Codes :

       i ii iii iv

(A) 1 3 4 2

(B) 3 1 2 4

(C) 3 1 4 2

(D) 1 3 2 4

29. The biggest hotel group of the world is

(A) Marriot International

(B) Intercontinental Hotels Group

(C) Hilton

(D) Carlson

30. Textiles, padding, spring and other material used for decorating furniture and rendering it

more comfort is known as

(A) Linens       (B) Upholstery

(C) Carpet       (D) Bed Cover

31. The sampling design where every item of the universe has an equal chance of inclusion in

the sample refers as

(A) Non-probability sampling

(B) Probability sampling

(C) Stratified sampling

(D) Cluster-sampling

32. Identify the route of Orient Express train.

(A) Paris – Rome

(B) Paris – London

(C) Paris – Istanbul

(D) Paris – Bonn

33. The main criterion to be used in the classification of international visitors by place of

origin is

(A) country of birth

(B) country of issue of passport

(C) country of Nationality

(D) country of residence

34. Cost of issuing new shares to public is known as

(A) cost of equity

(B) marginal cost

(C) cost of capital

(D) flotation cost

35. National Highway -12 is between

(A) Jabalpur – Jaipur

(B) Allahabad – Varanasi

(C) Gorakhpur – Varanasi

(D) Delhi – Lucknow

36. Determine the correct global indicator for the journey BKK – MNL – SYD.

(A) AT            (B) EH

(C) AP             (D) PA

37. The fees for operating a tour is commonly levied as

(A) Mark-up                (B) Service-charges

(C) Security-charges   (D) Meet-up

38. Largest Cruiseline company of the world is

(A) NYK line

(B) Mediterranean shipping company SA

(C) Royal Caribbean Cruises Ltd.

(D) Carnival Corporation

39. The strategy adopted for transition to more sustainable development practices in the world

at Earth Summit 1992 is known as

(A) Agenda 27            (B) Agenda 21

(C) Agenda 29            (D) Agenda 23

40. What is the IATA code for Toronto city of Canada ?

(A) YYQ         (B) YYZ

(C) TOS          (D) TOY

41. A test of statistical significance indicates how confident the researcher is about :

(A) The inter-coder reliability of their structured interview schedule

(B) Sample size

(C) Understanding the difference between bivariate and multivariate analysis

(D) Generalizing their findings from sample

42. The attitude of copying tourists behaviour among the local people is called as

(A) Demanding effect

(B) Demonstration effect

(C) Demoralising effect

(D) Demarking effect

43. “The aim of marketing is to make selling unnecessary” is a famous statement by

(A) Henry Ford           (B) Walt Disney

(C) Peter Drucker       (D) Gary Armstrong

44. The Tourism Product is unique in a way that the

(A) Product can be transferred to anywhere.

(B) Product must be reached by consumers for consumption.

(C) Product will be the easiest to prepare for service.

(D) Product can be preserved for future.

45. What is the most common sequence of tourism development in developing countries ?

(A) Domestic tourism followed by inbound tourism.

(B) Concurrent development of domestic and inbound tourism.

(C) Inbound tourism followed by domestic tourism.

(D) Inbound religious tourism followed by domestic tourism.

46. Which is known as the top most marketing destination for medical tourism in India ?

(A) All India Institute of Medical Sciences

(B) Indra Prastha Apollo Hospital

(C) Safdar Jung Hospital

(D) Sir Gangaram Hospital

Read the passage given below and answer the questions 47 to 50 :

‘Holidays’ emerged out of holydays. Holydays are those that are celebrated or commemorated based on the importance of that day. Holydays were free days. Diwali, Eid, Christmas are some examples for holydays. ‘Saturnalia’ was a Roman religious day. Religious days kept holy were turning secular on celebration of National Events and tribute to National Leaders. Public activities on holydays were moving from prayer to pleasure. In 1552, King Edward VI of England ordered for the celebration of holidays. The efforts of International Labour Organization, through its Convention in 1936, to effect holidays with pay for the industrial labourers paved way for the Mass Movement of people and inturn the growth of tourism too. These paid holidays became an annual feature of the industries to be termed as annual holidays later in the twentieth century.

47. The days of religious practices were termed as

(A) Holidays               (B) Holydays

(C) Happy days           (D) Healing days

48. One of the following is a factor that turned holydays to holidays

(A) Public activities turning to pleasure from prayer

(B) Romans celebrating Saturnalia

(C) International Labour Organization Convention

(D) Mass Movement of People

49. Which among the following evolved to annual holiday ?

(A) Holiday                 (B) Holyday

(C) Paid holiday          (D) Free day

50. The passage can be given the title of

(A) History of Holydays         (B) History of Free days

(C) History of Secular days    (D) History of Holidays